Saw the bad reviews about the service experience but thankfully mine was decent. Just that I really agree that the mains was not really nice and very normal. The mashed potato was nicer than the mains. The udon was nice though - not the thick kind. But the chicken meat is a little too little. The Tomyum soup was meh. Will not go back there for the food. however, the Hojicha Iced Latte is amazing! Not too sweet. Really love it - almost wanted to order the matcha hot and matcha latte to try. The chocolate banana fruit pie was so good. Though it is $10, it is really a piece that worth. Generous with the chocolate cream, cream and the banana. The tart base was just nice in terms of thickness and taste. The whole pie complements really well. Haha decided to buy 1 for my mum. The matcha parfait looks great - will try that next time 😊 (just not the mains ><)
Lynn Koh
1
Not recommending this place for meal or tart.
They used to serve fabulous fruit tarts but standard has dropped. The fruit toppings quality and size of fruit slices are also showing a lot about Japan Foods Holdings' focus - cost cutting over quality.
We ordered the cha-nabe set - nothing to shout about in term of flavour, but the drink was really disappointing. The lychee lemon tea only had w lychee as compared to 3 in the picture. And one of our lychees was small and shrivelled. Pathetic. Basically they cut the cost by reducing the number of lychee when you order it with set. A la carte order of the drink comes with 3 lychees. JFH's way of cutting cost again.
Disappointed and will be thinking twice before stepping into another JFH's outlet.
Ennabelle Huang
2
The atmosphere is nice. I ordered the lychee rose tart, lychee rose is usually a good combination, but it was subpar in this case: the cream is cloying, the rose tasted more like bandung, and the lychee flavour didn't go very well with it. Would have preferred not to eat it.
Eugene Hoo
2
Hi Fruit Paradise!
Yesterday, three of us went to Jurong East Jem Fruit Paradise and ordered two fruit tarts and one salmon set. Total spending: $39.01. The salmon set comes with a drink. Lychee lemon comes with two straws, and we attempted to request one more.
However, the staff's body language indicates that she is dissatisfied with our request, and she then completely ignores it. If, as a service line employee, you are unable to meet our request, simply inform us that you are unable to provide us with one more straw, and that two straws are the maximum. We have no objections. You should not simply ignore your customer and blackface.
Furthermore, we overheard the black shirt staff discussing us behind us with the rest of the staff, including the kitchen staff. And we can hear them saying that we only ordered one set of salmon. All of these employees are also staring at us the entire time. This makes us very uncomfortable and upset.
We've been to other Fruit Paradise locations in Singapore, and we love the Fruit Paradise fruit tart. It's delicious and looks nice. Other branch service is excellent, but not at Jem Branch.
Hani Julyani
4
Fruit paradise has just got it’s halal certification! We visited the outlet at Vivo city on a Friday night so there was a queue. We had to queue for 10 mins before we were showed to our seats! Ordered Beef Udon set with mashed potato on the side. As it was our first time dining at fruit paradise, we thought the mashed potato was vanilla ice cream. Silly me! We also ordered lychee rose tart. Though the tart was dry, I thought it was good overall. Looking forward to try more dishes.