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Rating Summary

3.7

15 reviews

5
87%
4
100%
3
87%
2
73%
1
60%

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Reviews for Hokkaido-Ya

Adrick Loh

Adrick Loh

4

The only food I liked here is the dry noodles which I never take photo. The rest is just average stuff. Service is some how lacking and I felt like their salary is not sufficient and that explains it. Environment is hot in a shopping mall. Did they pay enough to the mall management?

Playmo Billy

Playmo Billy

3

Self service style restaurant. You enter your own order, collect at the counter when the buzzer rings and then return the tray after eating. Staff was friendly. Food quality was average. Rice was hard and edamame was not as displayed on menu pictures.

Vincent Khoo

Vincent Khoo

3

Self service type of Jaoanese restaurant. Food is ready pretty fast. Taste is acceptable. Ordering machine not efficient and have problem. Overall just an ok experience. Price is slightly cheaper than usual Japanese restaurant.

Christina Wong

Christina Wong

5

I had to takeaway in a rush and the staff was very kind to help me out with the self service kiosk; as I didn't know I had to scan the buzzer first before paying. The salmon don is really nice and flavourful! My son and I totally enjoyed it. It tastes even better with mayonnaise :)

Pauline Yoong

Pauline Yoong

2

The exterior of the restaurant looks very inviting. Order from the self help kiosks outside the restaurant and get a buzzer number. When the food is ready the buzzer will buzz. The server at the counter asked that I clear the table and bring the plate to a clearing cabinet. Food wise, it’s not anything special nor spectacular. The portion is small for the price but just right for me.