A G-SHOCK CASIO store interior showcasing various watch collections and customers browsing.
Three G-Shock watches are displayed, one red and two black, with a New Era snapback cap in the background.
A display of various G-SHOCK CASIO watches in different colors and styles.
Customers browse G-SHOCK watches displayed in glass cases inside a modern retail store.
Two black G-Shock watches, one analog-digital and one digital, held in a hand.
A large G-SHOCK advertisement featuring a watch and opening announcement.
A G-SHOCK CASIO store entrance with a large G-SHOCK watch display and people walking by.
The G-SHOCK CASIO store entrance with watches displayed inside and a large G-SHOCK watch logo outside.
Two G-SHOCK watches are displayed prominently on stands, with a person in the background.
Two black G-Shock watches with gold accents displayed in a store window.
A view of the G-SHOCK CASIO store and MANGO store from an escalator in a shopping mall.
Casio G-Shock watch boxes and shopping bag.
Two G-Shock watches with gold accents are displayed in a shop window.
The G-SHOCK CASIO store is visible in a shopping mall, showcasing watches and a promotional display.
Based on 11 reviews
Out of 410 shops
Not enough ratings
Jacob Lok
Staff was prompt at first when i approached him but was showing signs of disinterest and unwillingness to answer my queries when he realised my questions was only related to Ion’s outlet & online release. Said it all on the staff’s facial expression and eye contact. Totally unprofessional.
Hady A. Hamid
Very dismissive. Shooed me away just because they don't do servicing. Made me feel really unwelcome.
Andy halls
Bad service
Aarend Tan
I would like to thank Esther for her dedication in assisting me with the purchase of my recent GW-5000HS and GA-V01. She was extremely passionate and knowledgeable about the watches I inquired about, and went above and beyond to ensure I had the best experience. When I mentioned that I preferred not to have a display piece, she personally made the trip to the ION branch to secure a brand-new set for me. Her sincerity and willingness to help were evident throughout the process. Although I initially only intended to purchase the GW-5000HS, she even stayed beyond her working hours to let me view the GA-V01. Fully understanding my preference for brand-new, untouched pieces, she kept a genuine smile the entire time, making the experience pleasant and reassuring. Because of her outstanding dedication and excellent customer service, I decided to also purchase the GA-V01 in support of her efforts. My wife, who was equally impressed by Esther’s professionalism, ended up purchasing a GM-S2110 and BGD-565SC as well. Having been a loyal G-Shock/Casio customer for many years, this is the first time I have encountered a salesperson who truly embodied knowledge, compassion, and the willingness to go the extra mile. Esther’s hard work and exceptional service deserve recognition, and I sincerely hope G-Shock/Casio rewards her for the way she represents the brand.
North Pole
good selection, especially for new models that were out of stock at other stores, and friendly/helpful sales staff
WEI HAO
Haziq is very helpful with helping us to adjust of the watch strap. Very good customer service! Thank you bro!
CCS
On a whim we walked in to check out casio watches for our teenage daughter's birthday this weekend. Not expecting much we were pleasantly surprised by a very patient and knowledgeable sales lady. She wasn't dismissive at all considering that we asked a lot of questions prefaced by saying we not buying that day. Reason being we want daughter to make the final decision. Yes, we will be back. And price for the LIDE was cheaper by $30 compared to online vendor Seiya. Update 19 February 2022: we went back with daughter and bought the watch. The remarkable thing was that its a busy Saturday afternoon and there was only ONE young lady running the outlet. And she was literally busy as a bee. Managing at any time more than 3 or 4 sets of customers she did not missed a single bit and was giving 100% to everyone- all with confidence and smiles. If I am a retail tycoon I will hire here on the spot. Wait- or maybe she is the boss
James Verheggen
great service from the young lady i encountered at the shop today,selected 3 watches that caught my eye and asked her for a recommendation. went with her suggestion in the end. she gift wrapped it for me as it was a gift,would return for sure!
