My first visit to the salon at Vivo City. An appointment was made by a friend for me with stylist Carson; however the salon switched hair stylist without even informing me because I don't know the stylists. The hair stylist who attended to me said he had changed name. Quite devious. Hair cut was ok, not great. Hair stylist wouldn't listen to me about not using the thinning scissors as he had no experience cutting without thinning scissors so i had to agree to the layering via thinning scissors. Quite sad about the ethics of the salon. All they said was : you happy about the hair cut right? Then no need to worry about the stylist. No, I am not happy about the hair cut nor their action but hey, no point arguing if they can't recognise dishonesty.
jacilynsim
5
I initially planned for a simple root colouring to cover my grey hair with the SGD 89 option, but decided to go with Miwako’s suggestion to refresh my light brown hair with a richer tone. It turned out beautifully and even brightened my skin tone. Loved the thoughtful touches such as the welcome shoulder massage, hot towel, snacks, and tea. Total session took under 1.5hours and the SGD 209 (full head long hair rate) was truly well spent. Thank you for the wonderful experience!
Christine Ng
5
Had my first haircut here, was looking for somewhere convenient and wanted to fix my hair after a disappointing cut elsewhere. Was served by Miwako and I had a great experience! She explained on what kind of style would suit my face shape and features better and I was very satisfied with the outcome. The member package is also super worth for the price.
junn
5
First time doing a wash and cut here by
stylist Chloe, overall did not disappoint. I showed a reference picture to Chloe and the end result is accurate to the picture and even better! She took extra time to make sure each piece of hair is in place and I can see her professionalism as a hair stylist. Thanks for the great experience, will definitely be back again 😊
Ps. Read some reviews about hard-selling but I did not experience anything like that. They did recommend me some hair products but were very understandable when I rejected their offer.
Chng Sok Ngor
5
I had such a hard time finding someone who could match a hair color to my skin tone — until Karson nailed it on the very first appointment! Super impressed. Jess is also incredibly skilled and professional. I feel truly blessed to have both of them taking care of my hair.