Reviews for Cotton On Vivo City

Koo Hanjie

September 12, 2025

1

Cashier was unfamiliar with the Voucher redeem system and we have to wait for 10 mins standing at counter which is not our issues. And best of best none of the cashier ask if we require a carrier bag. And the mistake caused us standing 10 mins. And when the carrier bag still charge us 10 cents. Is not about the charges. Is the staffs does not know how to handle the situation at the point of time.

Chi babu

September 12, 2025

1

The woman at the cash register was very rude and tried to give me expensive reusable bags without asking. After I refused, she gave me a very large bag. In the end, she gave me a non-free mirror without my consent, and I had to check out quickly because I was in a hurry. Very bad experience, hope visitors pay attention.

Nyein Ei San

September 12, 2025

1

Bad customer service by showing bad manner. I didn’t take bag when girl cashier is asking because I thought paper bag is tote bag that shows behind the counter. And then my friend explained to stupid me what paper bag is and I went back to get that. When I am trying to give only 10 cent by phone and they thought it’s not acceptable and I said ‘ can’ cuz I can give in other store . But boy cashier asked me ‘ did u work here before?’ I still remember how he asked me and looked at me. Jeee. I felt disappointed so much .

Suk Kiun Ng

September 12, 2025

1

One of the staff at cotton on was extremely rude to my daughter and her friend, giving them attitude and overall treatong them with 0 respect. I do not recommend coming to this cotton on.

Yian Chuan Tan

September 12, 2025

2

What I've noticed generally of all the Cotton On outlets I've been to is that, the products are fine - comfortable and OK price when on offer/promo/sale. However, most of their staff are snobbish young women who somehow think they are too high status to actually do what they've been employed to - which is to serve the customers professionally and in a decent, courteous manner.