I was in the shop for merely window shopping. Served by a BA, Ma Jia Tong. She has demostrated excellent customer service. Inspite all the testing, i didnt make any purchase
Jia Tong's service remain change.
I have in Vivo outlet previously but didnt have good experience when serve by other BA.
I hope her Sales/Retail Manager will get to see this comment.
Esther T
1
Terrible experience. I got ignored and had to wave to get a response from the sales assistant. They are not helpful (instead, very judgey vibes). Please go to other stores instead or just buy online. Seriously!
Yvvone Yee
1
Was very unfortunate to visit when the Chanel store at VivoCity was manned by two terribly rude and arrogant staff on 29 Dec around 8pm. Been shopping at Chanel stores at JEM and Raffles City and the service was always impeccable with friendly staff so the staff at Vivo truly brings shame to the brand.
Lucas Ng
5
Nice staff especially the tall Chinese Women there who was very kind and helpful when I was looking through which fragrances would best suit me. Keep up the good work๐๐ โฆ
Fang Lai
5
Very pleasant experience made possible by Xyndi! Friendly, helpful and most importantly not pushy or judgy at all