Reviews for ActionCity VivoCity

Javen Yap

September 12, 2025

1

Worst possible service, 0 stars. Placed an order online, no response on delivery despite several emails. After 3 weeks, finally reached them on a call but to find out that the orders cannot be fulfilled due to no stock. Hot Toys - perhaps you should consider changing your distributor. Disappointing service from Action City.

Jh

September 12, 2025

1

visited this particular store few times already, but i always have a bad experience each time. staff are always so unhappy to serve. if you’re going to work in the retail and service line, be prepared to smile and acknowledge the customers. however i did not experience this a single time at all. making payment is a relatively easy task and fast to do, but staff makes it so unpleasant by not greeting, no eye contact, not even a pleasant tone. feedback for staff: - if you’re so unhappy to work at a store with high traffic, i suggest to change branch or even switch your line of work. feedback for management: - it’ll be apt to have monthly or quarterly feedback from staff about what they’re unhappy about, and improve on the environment for the staff. happy staff, happy customers. but seeing the success of popmart and/or action city in recent days due to their figurines/collections, i doubt they care about the service of their staff lol

Tommy vo

September 12, 2025

5

If you like to buy small toys, you can come here

enchanted to meet you

September 12, 2025

1

don't understand the nonsense logic of replacing blind boxes in a case once one is sold. when ask staff if its a new case they just tell you "no its replaced once sold so got chances for dupes". ??????

patricia

September 12, 2025

1

went there on 26/01/2023, male staff at counter was very rude towards both customers and new hired staff. absolutely disappointed. if you’re not happy with your job and unable to provide good services towards customers, why stay in retail industry?