VivoCity Carpark Congestion Sees Shoppers Charged While Stuck in Exit Jam
Shoppers at VivoCity are reporting serious traffic congestion in the mall carpark, with vehicles taking close to 30 minutes just to exit the premises. The situation has drawn frustration from customers, particularly because VivoCity calculates parking charges by the minute, meaning drivers are effectively paying extra while stuck in the jam within the carpark itself.
The congestion issue highlights a broader concern about traffic and carpark management at one of Singapore's largest shopping malls. Customers have called for improved measures, especially during busy weekend periods when visitor volume peaks and exit queues lengthen significantly.
VivoCity's carpark includes zones such as the Yellow Zone B2 Carpark, where Prime Auto Care VivoCity Yellow Zone B2 Carpark operates. The per-minute charging structure means that any time spent waiting in congestion within the carpark directly adds to a shopper's total parking fee.
The feedback underscores the need for better traffic flow management during peak periods, as the current situation leaves shoppers paying for time lost to congestion rather than time spent shopping or dining at the mall.