Reviews for Weston Corp - Vivo City

Raman Isnain

September 12, 2025

1

Had a bad experience. Ask for a size, staff looking very not bothered. Look in the system, then go to store to take. Come out say don't have. When request to check again, ask me to look for myself among the stocks. Very rude. Wished I've ask for his name.

Ashraf Sahul

September 12, 2025

1

This place has got terrible customer service. We went to get a gift that was presented to us exchanged as it was the wrong size. Tags were not removed, receipts were intact and in fact we went the next day since the person who gifted us also provided the receipt. The customer service allowed us to exchange which was great, but what's with the attitude towards treating us slowly and keeping us waiting as if we are not worthy of your service. Furthermore, they told us that the exchange can only be done once, so if we get the size wrong again - no exchange. That's understandable but the way it was communicated was very appalling. I left with such a feeling that I won't forget for long. In fact, I don't recommend this place at all.

Hendry Teng

September 12, 2025

5

Great Experience shopping here. Got myself an authentic MU shirt. Staff are nice and patience. I asked for different sizes, they tried to find them for me. They did the name and number perfect. Thank you. 👍👍 …

Eunice

September 12, 2025

1

Wanted to get some Christmas gifts for my boyfriend and uncle and was utterly appalled by the rude and unpleasant service by the staffs (namely Lucas and Farhan) at Weston Corp Vivo City outlet. As I had to unfold the polo shirts/shirts to look at the entire design, both sales staffs looked so annoyed that they had to fold back the clothes after I unfolded them and were sighing as I was enquiring details regarding about the sizing. Very impatient as I was considering between the different designs. When I finally bought the merchandise, Lucas even had the audacity to place the shirts in a torn plastic bag, which I had to then request for a new plastic bag as it was meant to be a present, (which Lucas then sighed again?!) Really disappointed in such customer service. Makes customers like myself wonder whether Western Corp even do screen through their sales staffs, and provide proper training. Or are the staffs underpaid to justify such behaviour.

Jon Wan

September 12, 2025

5

Friendly service and did football boot embroidery. Thank you