They forgot to add the chicken to my chicken daily bowl order.😢 I try to understand, people make mistakes… but I can’t help but feel really disappointed when I got home and realized that. No meat.😠It’s even sadder than getting shaker fries without the shaker fries seasoning. Hopefully you guys won’t forget again…
Updated review:
I emailed their customer care about the above encounter and they gave me a QR code which I can redeem a free chicken daily bowl next time, with no expiry date! Also, their response was very prompt. I must say, the service is good.
Jelene
1
Absolutely unacceptable. I ordered the Chicken Daily Bowl with extra salmon, and it arrived without the chicken. How do you forget the main protein in a protein bowl? I only realized after I got home, and at that point, there’s nothing I can do.
If I hadn’t added salmon, I would’ve been stuck with a sad, overpriced veggie bowl for $10+. I paid for chicken AND salmon, and I expect to get what I ordered. This is basic attention to detail, and clearly, Stuff’d doesn’t care about getting it right. For a place that specializes in roasted chicken, missing the main ingredient is a huge mistake. I expect better attention to orders and a refund for this mess-up.
Nicole Yang
5
had to mass order 18 burritos and Shaky, Shakyhy, and Aishah completed the orders very efficiently and were very sweet and friendly through the process too. amazing team and customer service.
Jay Lim
1
Used to always get my regular favourite - chicken kebab + extra chicken for dinner after gym. After the 3-4 months renovation, I was excited to come back to my regular favourite dinner place but unfortunately, I was disappointed. Price went up by a dollar and portion dropped a lot! I didn’t mind a dollar increase as long as portions remained the same but the kebab became so small. Back then, when the Kebab was wrapped in tin foil, the kebabs were much larger (as demarcated by the line I drew in the photo). The kebab was also surprisingly much ‘lighter’ and it felt odd. Hence, I went home to weigh it and it was only 300grams even after paying 2$ for extra chicken meat (how could a scoop of extra chicken be so light?). Back then, it was always at least 350g-400g with the extra chicken. For once, I didn’t feel full after eating Stuff’d’s kebab for dinner. To make it worse, the chicken is much drier now (see my photo). It used to be more moist with some crispy chicken bits that tasted like grilled chicken as it should in a Kebab. Now it tastes like dried shredded chicken with barely any taste (one can tell from the photo).
As a regular, I am honestly quite disappointed by the drop in standards coupled with the increase in price (@$8.30 for a not filling dry tasting kebab). I was so looking forward to the reopening. I hope this is just an unlucky encounter and might give this outlet another chance. However, if standards remain the same in the next purchase, that would probably be my last order from the store.
Artem Moshnin
4
The food here is reliably delicious and healthy. I got the burrito bowl with all vegetable toppings, and 5 other. The mash potatoes were really good, paired with the sweet Thai sauce and vegetables. The chicken here always taste great, it has a slightly smokey flavour and is tender and savoury. The food here is worth its price and portion too, would recommend especially if you want a quick take-away meal or snack.
Unknown
1
I’ve been buying from Stuff’d for years and have always loved the tasty wraps and generous portions. However, my experience at the VivoCity branch today was very disappointing. The staff were extremely stingy with both the sauces and the portion sizes. The two wraps I ordered (chicken and ultimate) were much smaller and lighter than usual, each under 250g. On top of that, the chicken was bland and lacked flavor. I won’t be returning to this branch again!!! If I’m at VivoCity, I’ll definitely choose to eat elsewhere instead.
Jen Phang
5
The food is very fresh compared to all stores and staffs are friendly and hardworking especially Shaju and Aishah at Vivo City.
A friend commented, only if they can reach AVA standard, starting from preparation to packing home, consuming within 4 hours timeline, it will be a superfood for a fresh and healthy food for all.
I still remember a customer holding his daughter hand switch lane to que for Stuff'D after hearing me says this is a heatihier and fresher choice for everyday consumption.
Everyone is busy working and when it comes to a meal for the family, healthy food is a necessity for our body.
Jen Phang
Ayaka Ayaka
1
See the nachos so dissapoint before i buy have tomato and onion and cucumber now no have and the staff so rude not nice i dont k ow if dont want to work or what
bayou tachi
1
Ang Mo Kio and this place by far has the worst sizing of chicken kebab. Other places not like this. I asked why it's so small, this staff just laughed at me? Excuse me?
I paid for my food and I saw it was as tiny as heck, onions was put only 3 strands? Sauces only few drops? Keep looking at orders scared not enough ingredients and reduce the amount to get maximum profits is it? 😂
Don't even bother coming back.
Bhaskar Singapore
4
Chicken Kebab is the most favourite here very delicious