Reviews for Stellar Vivocity Ear Piercing Jewellery
Dian Sufyani
5
very nice, professional and patient staffs. it was my girl 4yo birthday and they gave her a free birthday hair clip! she did not cry during the piercing process at all ((-: love that the package comes with a bunny for comfort and a brave certificate ☺️
dearkxlly
1
Brought my daughter to pierced her ear here on 18 June 2023, was specifically recommended earrings ‘suitable for eczema. Process was rly smooth, totally painless as my girl can even sleep on her sides right after the piercing. Was given a kit to clean the piercing area and did it diligently, also went back to check 1 month later. However, a few months later, her ear became inflamed and painful — requiring medical attention. Despite changing to ear sticks, the redness and discomfort persisted until the hole closed entirely. Please don’t promote products as ‘eczema-safe’ without proper evidence — not all eczema skin reacts the same, and this wasn’t the outcome we were led to believe we’d get. It was $300 over dollars….
H a S
2
Firstly, i did not have to book an appointment as both shops at Nex and Vivicity had no customers during the June holiday. It was actually a blessing because you'll need to pay a deposit of $30 per online booking and they will deduct it from your bill after ear piercing.
The interesting thing was, there are a lot of metals ranging from expensive ($240++) gold to white gold to cheaper and affordable ones like stainless steel and surgical steel ($35++) (for sensitive skin) on their online store.
BUT i was surprised when i walked in to have my daughters' ears pierced at Vivocity, the salesperson offered only the gold range (priced at $245 ++) as she says it is for sensitive skin. She said the shop does not offer any surgical steel or other skin-friendly metals - only yellow gold. Even the white gold was not as good, as she kept pushing for the yellow gold ones.
It felt strange. This is not a temporary booth. This is an established shop, but it has such a limited range of earring metals.
Not wanting to have to spend $500++ for a simple ear piercing for both my girls, i declined.
And i was glad we did not book online and paid the deposits as it would be forfeited if we had a change of mind!
In the end, my girls had their ears pierced at Lo**** - for less than $100 (both) with surgical steel for sensitive skin.
Debbie Mok
5
It was a very impromptu decision for my sister and I to get our helix pierced, but we have no regrets at all!!
Upon first entering, the store was bright and clean, instantly giving me good vibes. I was slightly taken aback by the prices (because their earrings are made from quality materials eg: white gold) but Heley was so professional and caring, she managed to change my mind. I knew that I could trust her with piercing my helix, which I had previously pierced before but got infected.
Heley and Jennifer did such an exceptional job that I have started to recommend them to my friends! We are very happy with the results and am very thankful for Heley💜
JC
5
Stellar's ear piercing service was exceptional! Jennifer and Dora were professional, caring, and patient, making the experience comfortable and enjoyable. The follow-up care was equally impressive, ensuring a smooth healing process. Highly recommend!
Muhammad Shukri
5
I visited Stellar Vivo City and was attended to by Agnes and Jennifer. Both were friendly and service-oriented. I appreciated their attention to detail, from explaining the different types of earrings and their prices to the procedure, precise marking on the ear, and aftercare instructions. Based on my observation, my 4-month-old daughter cried due to shock rather than pain. I would definitely revisit and recommend their services.
Ryan L
5
Passed by Vivo outlet and my 4 year-old girl was on the mood to pierce her ears. Store looks bright and hygiene. All of process super smooth, staff crews are patient and kid-friendly to approach and tell us which earrings to choose. The piercing steps are quick but accurate with 2 staffs at the same time both ears. So professional with aftercare kit and follow up service are provided. My little one so in love with her pretty earrings. A happy experience !
A A
5
Absolutely fantastic service from Heley and Dora. My daughter (just turned 7) has wanted earrings for a while but was very nervous and kept changing her mind. We went in hoping she could get both ears done at the same time - luckily she could! Both Heley and Dora was super patient with her, incredibly friendly, and VERY meticulous with marking her ears prior to the piercing (placement is super important and I was very glad to see them take it so seriously)!
I also wanted to say that in addition to being super friendly and patient with my daughter, they are both very knowledgeable. They recommended longer post earrings for ease of healing and I was happy they put thought into it.
Happily will recommend my friends take their children here as the experience was perfect!
Indrawira Zainal
5
My daughter was scared before coming to the store but on arrival and meeting with the kind and friendly staffs at this outlet, she was very excited to pierce her ears. They explained the after care very clearly and im very happy with the service of Heley and Jennifer at this outlet. Highly recommended! Thank you!
Please call me DoctorShah
5
Great service.. painless piercing..
Very fast and efficient ladies who attend to us. Thank you very much.