Excellent service from Ms Kim and Elvis. I went to get my first progressive lenses. Elvis was very helpful in letting me try various frames. Ms Kim is very knowledgeable and patient. She taught me how to use the lenses. I have no regrets getting her recommendation. Hardly any transition needed when using the lenses.
Alyssa SG
5
I was served by Elvis and Apple today at Vivo outlet. They were both very knowledgable and helpful in suggesting frames which will suit my face as my face is really small and round. Had a very good experience with both of them. Thank you so much!
Buddhinath Hangawatta
5
Went there looking to get my sunglasses repaired which I purchased from a different store. Elvis helped with the repair instantly FOC! It was done in less than 20 minutes.
Also, he was very helpful in assisting my search for a second pair of sunglasses, and quickly found a style that matched my face and get it customized. Very happy with the visit and Elvis’s service!
lin lin
5
Kim is very professional, patient and friendly with my vision check and eyewear suggestion. She also spent extra effort to explain my potential visionary issues and fix our old glasses. Overall a very smooth and pleasant experience.
Jacelyn Phang
5
Was served by Darren who is very patient and professional. Even though we took awhile to decide, he was always there ready to serve and answer our questions. No hard selling at all and the whole process was v comfortable.
Highly recommend shopping here. Really like the Oakley and Prada sunglass designs here ✨😎🕶️👍🏻
Raunak Bhandari
5
Derrick Lee is an asset to the Spectacle Hut franchise. I've been to the store multiple times and have always been impressed by him! We've always had a great shopper experience and I highly recommend anyone buying a pair of glasses to visit the Vivo branch!
Julie Bear
5
Was served by Ms Kim today.
She was very helpful, patient and professional.
She even took the trouble to show me a few nice design/brand spectacles!
Ended buying 2 pairs!
Thank you, Ms Kim!
Biskut Kembang
5
From start to finish, professional, efficient, courteous service that made me feel super comfortable to purchase my glasses at this outlet. Ms. Kim & Ms. Apple had made the experience pleasant.
Muhammad Meivinas Partamo
5
Thank you lady from Spectacle Hut Store. Really helpfull on getting the best sunglasses with the best price. If you need ray ban sun glasses I recommend buying here, because of good discounts and good products.
KHAI SOZE
1
I bought two sets of spectacles from this shop today. The staff didnt llet me to inspect the specatcles before i left. She merely showed me and put them in the boxes. The whole service felt rushed. When i left i checked i found the gucci lens were scratched.
Upon returning, the staff then mentioned that its normal to have scratches on a demo lens, and the glasses i bought were display sets! She did not mention this before i paid for it.
I find this truly dishonest service. Who would want to buy spectacles with scratches?!?? And at least have some honesty to tell me that they are display sets. She then said if i want , i have to wait another week for a new pair. What a shitty attitudd. After arguing further In the end she managed to exchange the lens smehow.
Damn shitty shop. Avoid at all cost!