Dan Ho
Went in to enquire about the Grand seiko and the guy was reluctant to show me the watch, the staff should bring out to show and explain but doesn't seem to be keen.
VivoCity to Sentosa Express - $4 Entry | 4-min Journey - Learn More
Seiko
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Seiko Boutique at VivoCity level 1 represents Japanese watchmaking heritage in its purest form, showcasing an extensive range of Seiko collections from the accessible to the extraordinary. Operating daily from 11am to 9pm, this dedicated boutique goes beyond typical watch retail by offering the complete Seiko ecosystem including Grand Seiko's luxury pieces, innovative Astron GPS solar watches, exclusive Japan Domestic Models, rugged Prospex dive watches, elegant Presage dress watches and the feminine Lukia collection.
The boutique format allows Seiko to present their timepieces in an environment that honours the brand's craftsmanship and attention to detail. Each watch represents decades of horological expertise, from affordable quartz movements to sophisticated mechanical complications that rival Swiss luxury brands. The knowledgeable staff understand the technical distinctions between collections, helping customers navigate from entry-level Seiko pieces around a few hundred dollars to Grand Seiko masterpieces that command serious investment. This expertise proves invaluable when choosing a watch that matches both lifestyle and budget.
Located at unit 01-03 with contact at 6376 8081, the boutique benefits from VivoCity's status as a tourist-friendly shopping destination while serving locals seeking reliable Japanese watchmaking. Additionally, City Chain Primo within VivoCity offers another access point to Seiko's extensive range. Whether you're purchasing your first quality timepiece or adding to an established collection, the Seiko Boutique provides access to one of watchmaking's most respected brands in an environment designed specifically for their products.
The boutique format allows Seiko to present their timepieces in an environment that honours the brand's craftsmanship and attention to detail. Each watch represents decades of horological expertise, from affordable quartz movements to sophisticated mechanical complications that rival Swiss luxury brands. The knowledgeable staff understand the technical distinctions between collections, helping customers navigate from entry-level Seiko pieces around a few hundred dollars to Grand Seiko masterpieces that command serious investment. This expertise proves invaluable when choosing a watch that matches both lifestyle and budget.
Located at unit 01-03 with contact at 6376 8081, the boutique benefits from VivoCity's status as a tourist-friendly shopping destination while serving locals seeking reliable Japanese watchmaking. Additionally, City Chain Primo within VivoCity offers another access point to Seiko's extensive range. Whether you're purchasing your first quality timepiece or adding to an established collection, the Seiko Boutique provides access to one of watchmaking's most respected brands in an environment designed specifically for their products.
6376 8081
VivoCity
Operating Hours
Closed - Opens Tomorrow
Opens tomorrow at 11 am
Monday
11 am–9 pm
Tuesday
11 am–9 pm
Wednesday
11 am–9 pm
Thursday
11 am–9 pm
Friday
(Today)
11 am–9:30 pm
Saturday
11 am–9:30 pm
Sunday
11 am–9:30 pm
Photo Gallery
The exterior of a modern Seiko watch store with illuminated signage and display windows.
A display window showcasing various Seiko watches, with a focus on their Astron and Solar collections.
The entrance to a modern Seiko watch store with illuminated signage and display cases.
A hand holds a silver Seiko watch with a light blue dial and date window.
A close-up shot of a Seiko Presage automatic watch with a white dial and brown leather strap.
A person holds a Seiko watch with a green dial and stainless steel band.
A close-up shot of a Seiko Presage automatic watch with a blue dial and leather strap.
The Seiko store entrance is visible in a modern shopping mall hallway.
A hand holds a Seiko watch with a green dial and Roman numerals.
Two Seiko watches with leather straps, one grey and one yellow, held by hands.
The entrance to a modern Seiko watch store with illuminated signage and display cases.
A display of several Grand Seiko watches with leather straps in a retail store.
A close-up shot of a two-tone Seiko watch with a green jewel on the crown.
The exterior of a Seiko watch store, showcasing display cases with watches and branding.
A close-up shot of a Seiko Presage automatic watch with a white dial and black leather strap.
A person's wrist wearing a silver Seiko Grand Seiko watch with a textured dial.
A close-up shot of a Seiko automatic watch with a black dial and a yellow and black striped NATO strap.
A hand holds a Seiko watch with a diamond certificate.
A person holds a rose gold Seiko watch with a grey dial and Roman numerals.
A close-up shot of a Seiko Automatic GMT watch on a person's wrist.
The Seiko watch store entrance with display cases and mall interior.
A close-up shot of a Seiko Presage automatic watch with a deep red dial and brown leather strap.
Overall Rating
4.5
/
5
Based on 15 reviews
Mall Ranking
#162
Out of 410 shops
Category Ranking
Not enough ratings
Negative Reviews
jijo alex
I had given my seiko perpetual watch to change battery, staff don't know how to set calendar, some more damaged crown. When go there to ask calendar and crown issues another staff eager to blame all this on me and charge me for damages due to their carelessness. Some store staff are disaster example one at vivocity. Can’t trust seiko for their service. Simply pathetic. Had been loyal customer to seiko for over 20 years, now I don't think i will buy any seiko watches.
Positive Reviews
jimmy chew
Good selection but not many clients when I was there. Seems cold Outlook but didn't test their services
Heather Eng
Excellent service by Bryan and his colleague (sorry didn't catch his name). Patient, friendly and non-judgmental. Really happy we got out anniversary time pieces there.
Wei Jian
Very grateful to Wei Chun for helping me to adjust my grand seiko even though I did not get it there.. he still spend a good amount of time sharing with me about the GS history and its technical aspects! Really appreciated! :)
Toh Timothy
Was served by Bryan the moment I stepped into the store. He was patient in serving me and was knowledgeable with the products. Understanding my taste for unique items, he recommended me a prospex divers watch which was newly launched this …
Ho Xian Kang
Had a great experience thanks to Ken! He was friendly, patient, and really knew his watches. He helped me choose the right one and made the whole process smooth and enjoyable. Outstanding service—highly recommend asking for Ken!
