This retail establishment represents quality and service excellence within VivoCity comprehensive shopping environment, bringing curated product selections and professional expertise that meet specific customer needs while maintaining high standards for product quality and customer satisfaction. The business emphasizes knowledgeable service, authentic products, and customer education that help individuals make informed purchasing decisions based on their specific requirements and preferences. Located within Singapore premier retail destination, it serves as a trusted source for specialized products and expert guidance.
The carefully curated product portfolio showcases items selected for quality, functionality, and customer value, demonstrating expertise in market trends, consumer preferences, and product innovation. Professional staff provide detailed consultations, product comparisons, and usage guidance that ensure customers receive optimal value and satisfaction from their purchases. The establishment maintains competitive pricing, quality assurance programs, and customer service standards that create positive shopping experiences and long-term customer relationships.
Positioned within VivoCity diverse retail ecosystem, this destination serves customers seeking specialized products, expert advice, and quality assurance while exploring Singapore largest shopping destination. The strategic location provides convenient access to specialized shopping while customers enjoy other retail and entertainment options throughout the complex. Whether addressing specific needs, discovering new products, or seeking expert guidance, this establishment delivers specialized expertise and quality products that contribute to VivoCity reputation as Singapore premier comprehensive shopping and lifestyle destination.
6376 9561
VivoCity
Operating Hours
Opening Soon
1m
Monday
11 am–9:30 pm
Tuesday
11 am–9:30 pm
Wednesday
(Today)
11 am–9:30 pm
Thursday
11 am–9:30 pm
Friday
11 am–10 pm
Saturday
10:30 am–10 pm
Sunday
10:30 am–9:30 pm
Menu information is not available at this time.
Photo Gallery
The OSIM Vivo City shop features massage chairs, wellness products, and promotional displays.
OSIM massage chairs displayed in a shopping mall with promotional posters and other shops visible.
A man stands on a balcony overlooking a busy shopping mall interior.
OSIM shop display featuring uZap Tummy and uGun X-Sports massagers.
A person stands in a modern retail store, surrounded by massage chairs and electronic accessories.
The OSIM shop front displays massage chairs and promotional materials, with a neighboring restaurant visible.
Interior of an OSIM shop featuring massage chairs and air purifiers.
A woman relaxes in a brown massage chair while looking at a tablet.
The OSIM Vivo City shop front displays massage chairs and wellness products, with a large U-Dream display.
Two OSIM massage chairs and two foot massagers are displayed on a carpeted floor.
The OSIM shop front displays massage chairs and Disney Tsum Tsum merchandise.
Interior shot of a retail store featuring massage sofas and branding.
OSIM shop front displaying a uDream massage chair and other massage chairs.
The OSIM shop front displays massage chairs and promotional materials, with a neighboring restaurant visible.
A hand holds a purple uZap Gun massage device, with a person's leg visible in the background.
OSIM uDream Pro massage chair with VR experience display in a shopping mall.
Interior shot of a modern OSIM shop featuring massage chairs and large screens displaying cityscapes.
The OSIM shop front displays massage chairs and wellness products, next to a restaurant.
OSIM store display featuring gaming chairs and Marvel collaboration, decorated for the holidays.
Interior of an OSIM shop featuring massage chairs, foot massagers, and display screens.
The OSIM Vivo City shop front displays massage chairs and wellness products.
OSIM shop display featuring massage chairs and promotional materials in a mall.
I was trying to test confortable chairs but a mean employee (Zheng Lanjin)kicked me out saying customers wanted to test it but nobody came 😢. After I saw her treat Asian customers with respect and I feel segregated and left out. …
Positive Reviews
Sean Yee
Like many others here, I’m an existing customer who simply walked into the outlet out of curiosity to check out the new products.
Despite knowing I wasn’t necessarily going to make a purchase, Alvin served me with genuine enthusiasm and 100% dedication. He even took the time to share helpful tips and tricks for using a new massage chair—even though I didn’t buy it from him!
My only regret is not meeting him sooner. Alvin truly deserves 10 stars for his outstanding service!
Francis Foong
Irene Ngan was very patient in explaining to us the products, its functionality and health benefits.
Her explanation was clear and concise.
Very courteous.
Congratulations to Osim for having such a good staff.
We bought a few products after Irene’s explanation and will be back as well as recommend friends to Osim.
Kan Andrew
We were served by Lucas. No hard-selling, he just gave the facts and listened to our needs, and accommodated to our requests. He explained the deals available and worked out what seemed best for us. Through it all, we were not pressured to buy anything.
It was a really pleasant transaction experience, and we knew that we got exactly what we needed, and got the best value for our investment.
The other staff were also attentive, albeit not always effectively bilingual, but they were still able to meet our requests. They known their products, and they serve with a smile.
Navy Lim
Thanks Alvin for your kind support in assisting my issue on my recent purchased massage chair, escalating to the respective dept and manage to get the 1-1 exchange. You went extra mile to assist with sincerity despite not being my initial salesperson. Thank you very much for your help!
Dexter Sim
Guorong provided great service and showed proactivness! SG60 promo added even more value to the purchase. Keep it up.