The Massimo Dutti store entrance with mannequins displaying fashion in the VivoCity mall.
Interior view of a modern clothing store with racks of apparel and mannequins.
The entrance to a Massimo Dutti store, showcasing mannequins and clothing displays.
A wide shot of a shopping mall interior with various stores and shoppers walking.
A pair of stylish black flat sandals displayed on a table with a textured jacket.
The exterior of the Massimo Dutti VivoCity store, showcasing its modern facade and window displays.
The exterior of a Massimo Dutti store with mannequins displaying clothing in the windows.
The entrance to the Massimo Dutti store, showcasing its modern interior and displayed clothing.
The entrance of a Massimo Dutti store with mannequins and clothing displays visible inside.
The entrance and display windows of a Massimo Dutti store, showcasing clothing on mannequins.
Interior view of a Massimo Dutti store with mannequins displaying clothing and merchandise on display tables.
The Massimo Dutti store entrance with mannequins displaying clothing in the windows.
Mannequins display stylish outfits inside a well-lit clothing store.
Interior view of a well-lit fashion store with clothing displays and mannequins.
Neatly folded polo shirts in various colors displayed on shelves in a retail store.
The Massimo Dutti store entrance with mannequins displaying clothing and shoppers inside.
The entrance of a Massimo Dutti store with mannequins displaying clothing and shoppers inside.
The Massimo Dutti store entrance with mannequins and clothing displays.
A close-up of a patterned fabric item inside a Massimo Dutti shopping bag.
The Massimo Dutti store entrance with mannequins displaying stylish outfits in the window.
The exterior of the Massimo Dutti store with mannequins and sale signage.
The entrance and display windows of a Massimo Dutti store, showcasing mannequins and merchandise.
The entrance and display windows of a Massimo Dutti clothing store.
Based on 15 reviews
Out of 410 shops
Not enough ratings
Joony Lee
I like this brand, but a bit disappointed by their confusing price display. It looks like $69 for all polo shelf, but there are different price items are mixed. It’s the sales strategy from street shops. Please make it clear and transparent communication with customers. This small matters may impact to the overall brand value significantly.
LEE
Good brand and product but no customer services. Cannot see where their staff . Go to cashier see how they pack my stuff 🤬🤬 Nvr go buy anymore!! …
Diyana Ismail
Running theme of poor cust service as you can see from the other reviews. Experienced it for myself today during a return. Not even a single hello, thank you. Staff treat you like you are invisible and not worthy of their time.
Connie K
On November 3 at 1:30 p.m., I tried on a size S beige trench coat. It was a little small, so I asked the hijab-wearing clerk if they had a size M and she said no. I asked if other stores had it, and she said they did not, so I left the store. However, the clerk was unfriendly, so as soon as I left the store I checked the website myself and found that ION branch had them in stock. I was skeptical, but I went straight to ION, and a nice man helped me get it. I'm glad I didn't trust that dishonest woman. I love this brand, but I will not go to Vivo city
Jul Yeo
I am deeply disappointed with my recent experience at Massimo Dutti VivoCity and feel compelled to share my concerns. The unprofessional conduct and hostile work environment created by the manager, Jennifer, have left a lasting negative impression. During my visit, I witnessed Jennifer displaying unkind behavior towards her colleagues. Her dismissive attitude and lack of respect not only created tension among the staff but also diminished the overall shopping experience. It is disheartening to see such behavior from, not just an employee, but a manager, representing a well-known brand.
SS
Super service, Malay Lady is so nice. Got the shoes I like. Liat Towers service is nothing compared here at Vivo.
Reina K
Being a regular, I often visit the ion and liat towers branches, headed down to the vivo branch today (15 Apr 2025). The retail assistant, a Filipino lady, Jessesca or Jesse was particular attentive, providing exceptional service from start to end and ensuring the smoothest shopping experience. She was very attentive to every detail including trying to notice the customer's preferences as well as noting the customer's needs on apps and points benefits. She was also the first retail staff, to spot me being a regular and told me I could get my order registered on the app which was great as I could better track my orders. I've been shopping with Massimo for the past six months in stores and online, this was the very first time I liked their customer service. Would definitely head back to this branch if not for the slightly inconvenient location for my preference. I wasn't as satifised with the customer service at the other two branches, but Jessesca or Jesse really impressed me!!! Left me with such great impression I had to leave a review just for her.
Igor G
I have known this brand for more than 15 years. Their things are sometimes high-quality, sometimes there are failures. But what is the problem with shopping bags in Singapore branches? If the economic situation does not allow spending money on the production of expensive bags, let them be inexpensive ones like in Ikea. Purchases should be put in a bag by default, the customer should not beg for it.
Gail
Bought 2 jackets online and picked it up in the store. Siao/Xiao was extremely patient and gave impeccable svc to me. A good staff that every lux-mid lux retailer will need.
Angela Ho
I have wanted to get some clothes. Googled a few pieces I like and showed to Angie, a sales staff there. She was very helpful, took her time to check the availability of the pieces. And she even recommended other pieces in store that I can consider. Her advice was so good and authentic. And she took the time to comment on what suits me. I ended up buying 2 pieces. I am grateful to her effort and time to engage me. Such a delightful experience at this outlet!
