i had a wonderful experience with Farah from KS Vivo. she were professional, attentive, and genuinely cared about understanding my needs. she explained everything clearly, answered all my questions patiently, and never made me feel pressured. her friendly attitude and knowledge made the whole process smooth and stress-free. i truly appreciate her excellent service and would highly recommend them to anyone looking for a trustworthy and helpful salesperson.
Ms Dior
5
im writing to share my amazing experience at this shop! The establishment is great, with a wonderful environment and very friendly staff. Marry, in particular, was fantastic - welcoming and non-judgmental. She provided excellent service, treated everyone with equality, and even gave me an excellent recommendation based on my description. Really fantastic job! â€ïž
Rui Siang
5
I went to the store recently to purchase a bag and was very happy with my experience there. Fen Lynn was the staff that helped me that day. She is very helpful, friendly, accommodating and patient throughout the entire process. She made us feel very welcomed and at ease inside the store. Her service is truly commendable. Thank you, Fen Lynn!
MAC Says
5
I recently acquired this lovely "little black dress" for a wedding party, and I couldn't be more pleased with my choice. The staff member (Fen Lynn) was incredibly helpful and patient throughout the process, providing me with fashion advice and tips that truly enhanced my shopping experience. I highly recommend this store to anyone in search of something special for a memorable occasion. Their expertise and personalized service make all the difference!
Zinc Lim
5
Got a bag here the other day when I got served by Farah! Greatly appreciated her patience with me even though it was close to their closing time and she was super smiley! Made my experience there less stressful and more enjoyable! âșïžđ âŠ
Babyttasha
5
I had an amazing experience at Kate spade last week. Mary was very friendly & helpful. Sheâs knows her products well. I felt welcomed & attended to, made me want to stay there longer to shop even more. The bag I wanted wasnât in store but she went above & beyond to have it delivered to me the next day. She was very patient as well. I am highly satisfied with Kate Spade Vivo. Would definitely shop there again x
Kim Leng Goh
5
I had a wonderful shopping experience at the Kate Spade store in VivoCity recently. I was there to pick out a birthday gift for a friend, and the staff made the process so smooth and enjoyable. Fen Lynn, in particular, was extremely helpful âŠ
Cheryl A.
5
Thank you to Fen Lynn for serving me and my family! She is a very sensitive and detailed SA who provides advices whole heartedly. I enjoyed being served by her and left the store with a dress. Would definitely recommend her as a SA
Gaius Chai
5
I dropped by Kate Spade Vivo looking for a Motherâs Day gift and was honestly blown away by the service. Farah went above and beyondâshe patiently walked me through every possible option that could suit my mumâs needs, gave honest opinions, and even modeled the bag herself so I could visualise better. She never rushed me, even when I said I needed time to think and would come back later. Her warmth and patience made it impossible not to return. Thank you for making the experience so personal and enjoyable. You really made the gift extra special.
Halifa Jaffar
5
Had a pleasant experience at Vivocity outlet. Farah was really helpful in giving suggestions and explaining in detail the products in store, also very understanding towards my very active 7 year old