I'm absolutely thrilled with the exceptional service I received from Wang Jun Hao at Gold Heart Jewellery! He was knowledgeable, friendly, and patient, helping me find the perfect gold earrings that exceeded my expectations. Wang Jun Hao's expertise and attention to detail made the entire shopping experience enjoyable and stress-free. I highly recommend him and Gold Heart Jewellery for anyone looking for beautiful, high-quality pieces and outstanding customer service. Five stars isn't enough – Wang Jun Hao truly deserves a glowing review! 😊💎👏
Jasmine Tmy
5
I would like to thanks Haze Tian & the staff for helping me with the size changes also make the arrangement for me to go collect from other outlets. Their service are excellent and staff are so friendly! Well done guys 👍🏻 …
Kay
5
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I had a truly wonderful experience at Goldheart Jewellery, all thanks to Caleb. From the moment I stepped in, Caleb greeted me warmly and made me feel completely at ease. He was incredibly helpful, patient, and attentive, taking the time to understand my preferences and style without rushing or pushing for a sale.
What really stood out was how Caleb recommended unique designs that truly suited me—pieces I wouldn’t have noticed on my own. His product knowledge and sincerity made the experience feel personal and thoughtful. It wasn’t just about selling jewellery—it was about helping me find something meaningful.
Compared to other jewellery stores I’ve visited, like SK Jewellery, I found Goldheart to be far more welcoming and comfortable, thanks to Caleb’s excellent service. At SK, I often felt the interactions were a bit transactional, but here at Goldheart, I felt genuinely valued as a customer.
Big thanks to Caleb for making my visit so memorable. His service is a great reflection of what Goldheart stands for. I’ll definitely be back—and recommending this place to others too!
Ahmad Saifuddin
5
Had a fantastic experience at Goldheart Vivocity, thanks to Haze Tan! She was incredibly patient, knowledgeable, and attentive throughout the entire process. She took the time to understand what I was looking for and provided excellent recommendations without any pressure. Her professionalism and warm personality made the experience even more enjoyable. Highly recommend Haze for anyone looking for quality service and beautiful jewelry!
Agnes Chua
5
Caleb, Felicia and Haze is very friendly and helpful, especially Caleb. he willing to went extra mile to assist me to exchange the item which not buying from this outlet.... is rarely to receive this kind of service now a day. thank you to the team. superb
Joseph Kim
5
Me and my fiance was shopping for bracelets and Caleb Tin was very patient and knowledgeable in assisting us to choose a suitable bracelet. Highly recommend to look for Caleb when you here!
Jing lin Ng
5
I’m happy with Caleb’s services that I received during my purchase at Goldheart Vivo City. He is professional and find my needs instead of simply selling me products. Will definitely come back for more items and recommend my friends and family. Keep it up, Caleb!
TK Sim
5
Felicia at the Vivo is exceptionally helpful and patient with us when my daughter was selecting a pair of rings. Great place for a wide selection of jewelry.
Milky may
5
Today’s very pleasant to shop around at vivo gold heart . While we had plenty questions about rings and designs to Wang Jun Hao , he is very detail oriented and knowledgeable. Thus, we did a good choice for birthday 🎁.Thank you. …
Joyce Hee
5
I was served by Felicia Chong. She is attentive, detailed and knowledgeable. Got a great deal for 1 carat each of lab grown diamond earrings as per her recommendation. The deal is until 31 August!