Superb experience at the vivocity store, really thankful to Elvis for his expertise as well as recommendations and even staying back past opening hours to assist us in store. Thumbs up!
Jinn Tyng
5
Miss Sally at Benjamin Barker Vivocity is fantastic! She's incredibly friendly, knowledgeable, and very helpful. She made my shopping experience at this outlet enjoyable and memorable everytime.
I highly recommend her for exceptional service! 🙂👍
cherry berri
5
We were shopping for suits and dress shoes and was serviced by Sally, she was very warm and made us feel very comfortable throughout the entire process. She gave us wonderful suggestions and we ended up going with it, the alteration and tapering process went smoothly as well.
When we came back to collect the suits, she was just as friendly and made sure everything was perfect before we left!
J
1
Entered the store, tried out a few clothes but nobody bothered to ask whether we need any assistance. There’s only one tall guy and a lady manning the sales floor. The tall guy looks like he’s not happy working here. The lady disappeared later on.
Later I approached a staff and asked whether a specific piece and size has stock and the staff told me to wait because she’s busy.
Not sure whether they’re having stock take because stock is just lying everywhere.
Ravin Ron Subramaniam
5
I would like to compliment on Sally. I had to get an off the rack suit amd she assisted me with the measurement of the alterations. Just collected my suit and tried it and have to say that her expertise on her measurements and advice pulled off very well. Great staff!!!
Afiq Juan (Boyintheorchard)
5
Wasn't my first time at a Benjamin Barker but this visit was rather exceptional. Dad was looking for a suit and we were attended to by Joe. Really great service and product knowledge. Dad's are a very no frills bunch when shopping but Joe made it run smoothly. We came in for a suit left with two.
It wasnt just good service but good clienteling.
Thanks Joe!
Alyxis L
5
On 29 July, i visited to look for a formal shirt. I want to express my appreciation to your staff, Sally.
She is the most polite and professional staff member i have met over the years, making me feel very welcome in the store.
As i was comparing and deciding which shirt to buy that day, she patiently gave me recommendations and shared her expertise with me.
With her great help and advice, I ended buying a shoes and 2 shirt too.
Thank you so much Sally ☺️
Alvin
2
Tall portly dude at the outlet looked like he would rather be anywhere else than working there. Barely any service - not that the rest of the staff were particularly enthusiastic but at least they were cordial. Felt as if i was offending the guy by even asking for assistance. Bought 2 shirts nonetheless - at least the shirts are of good make and quality. Pity BB doesn’t seem to be quite interested in selling as making them. See attached reciept.
Azhar Goh
2
Customer service was exceptional from Sally at the point of purchase. However the execution was terrible. I had bought two suits - one jacket had two sleeves of varying lengths whilst another jacket was still long after alteration. I’d reconsider making further purchases with them.
j Melvin
5
I highly recommend Elvis for the quality of customer service! My wife and I have never seen such friendly service and his way of recommending products. He feels very friendly, and comfortable talking to us. It is exactly like a friend's recommendation rather than a sales pitch. Elvis is just too professional, keep it up, my only fashion advisor in Benjamin Barker!