I tried the blue one (Marshmallow Sky) 💙 for the first time. I loved it. I've never seen it anywhere else before.
You need to find a seat before placing your order. They do provide some napkins. Seats fill up quickly, so be mindful!
Alvin Choo
3
It was a really hot day and I was at Sentosa for lunch, so I was craving a cold dessert. I decided to get Ben & Jerry's and chose Chunky Monkey and a mint flavour ice cream.
I think I have outgrown the ice cream from Ben & Jerry's. They are not as tasty as how I remembered it, and I didn't really feel much enjoyment from eating it.
Sandra
4
4* for ice cream which we took n left. We chose to eat it as we walked. Was almost billed $8 for a junior scoop. Good thing my son was alert. It's just 1 small scoop in a cup n d cashier cld make such a mistake?! Hmm...
Alvin Njq
3
030525, dine in at Ben and Jerry. I had notice a table of 10 pax seated customers that are consuming outside food of Mr Coconut, thus taking up seat of consumers that wants to eat Ben and Jerry ice cream. Staffs didn't notice until I have to voice out to them. End day they did do some action to chase them out so that people like us could use the table to eat your ice cream.
North Pole
5
crowded but was still able to get a table, and when done let a family of 4 knew so they could take it ... loved B&J Sweet Cream & Cookies, and their Chocolate Therapy was pretty damn good, too 😄 👍🏻 …
Randy Ngatimin
4
Free ice cream on Ben & Jerry’s free cone day (3 April 2023). The free ice cream is considerably less than usual (expected). Mint Choco chunk is still refreshing and delicious. Queued for about 45 mins for the free ice cream.
Free ice cream again on 16 April 2024. Coffee taste similar to a certain other brand. Strawberry is also nice.
Free cone day (8/4/2025) is faster than before! 20 mins of queuing only to get your free ice cream.
Just reviewer
1
Visited on a weekday around 7+ pm and it wasn’t very crowded.
I wanted to inquire about the price of the brownie ice cream, which wasn’t displayed anywhere. The staff at the front was attending to something, so I stepped slightly closer to the cashier where an older lady who appeared to be the manager was standing and not engaged with any customers.
Just as I started to speak to her, she dismissed me without a word and told the already busy staff member to assist me instead. When the young staff member (who looked like a part-timer) finally had a moment, I asked her for the price. She misheard and quoted the price of just the brownie.
Immediately, the manager raised her voice and snapped, “No, no, no! It’s $16.90!” right in front of me. The young staff member looked startled and uncomfortable. What was more concerning was that none of the other team members even reacted it felt like they were used to this kind of public scolding.
There was no reason for the manager to be so unkind or dismissive, either to a customer or her staff. Poor communication, and unprofessional behaviour from someone in a leadership role. Felt genuinely bad for the younger staff. Really disappointing service experience.
Shania Dynasty
4
was ordering on a sunday. my family wanted a waffle but we noticed the staff were quite fast paced nd straight faces in taking orders so we were a bit nervous as not sure how ordering waffle works.
however this lady, ria, who took my order might have sense my confusion nd carefully patiently explained to me how it works nd also recommended me flavors as no allowed to try. the service provided to me by her was excellent nd waffle was also cripsy good, my kids loved it.
would recommend coming here again!
Daniel Bok
4
The ice cream is more on the rich savoury side, so we came over to satiate the craving. Service was okay, unfortunately there wasn’t any tasting so we couldn’t be too sure of our choice.
The shop here is pretty small, fortunately we came around closing so there was one spot left for us. It’s probably better to take and go.
Adrian Quicho
5
Nice place to eat ice cream! Staff are nice and friendly here at Vivo city branch! Their Banana split is great. Me and my wife loved it 😋😋😋 …