Receipt was written with goods can be exchangeable within 7days but Aldo refused to exchange when I try to exchange for bigger size. The reason they given is that their system has changed - which is not customers’ fault and is unacceptable.
Kalpit Jain
1
Bought a green slip-on from them which lost its color at the front within 2-3 weeks. I hardly wore it 4-5 times. Even with slight rubbing against the floor, i have never seen any slippers lose its color like this, not even the cheapest ones. When i went back to the vivo city store, the staff refused to help. They call their products premium and charge high amounts and provide poor quality item and service.
Rie Huang
5
Friendly and attentive staff. Saw a pair I liked but size OSS. Staff recommended similar design and double check warehouse for size. I was only looking for white shoe but ended up buy another. Compare to next door Lacoste, I'll give 5 stars here.
Lawrence Tan
4
All shoes have long shoe laces but product quality and customer service is good!
Belle
5
Salesman was helping and professional in giving suggestion. Overall a good shopping experience.