Surveillance Officer

Key Responsibilities

• Conduct proactive surveillance through CCTV of all casino related operations to ensure the integrity of the games, the safety and security of our guests, team members and company assets are maintained.
• Investigate complaints/queries in a timely manner.
• Observe, record and report on all matters relating to the casino and surveillance operations.
• Conduct analytical reviews related to gaming operations and document findings for management review.
• Ensure the security of the gaming operations is maintained through the usage of Surveillance equipment and techniques.
• Carry out other assignments as directed by Management.
• Abide by the department’s policies and procedures at all times.

Job Requirements

• Meet the relevant Regulatory Authority's statutory requirement of minimum 21 years of age.
• Minimum GCE `N' level or an equivalent qualification.
• Preferably with 1-2 years of relevant work experience in a similar field.
• Willing to work rotating shifts, including nights, on weekends and public holidays.
• Team player with good interpersonal and communication skills.
• Proficient in Microsoft Office such as Word, Powerpoint and Excel.
• Able to work efficiently under pressure in a high security environment.
• High level of integrity and ability to adhere to company policies.
• Strong numerical sense and ability to prioritize task execution.