Senior IT Executive

Summary

ISS International School is committed to safeguarding the well-being of our students and promoting the welfare of children and young people. We uphold high standards in our recruitment practices, with a strong focus on child protection and safety.

Reports to Manager, Information Technology on IT day-to-day operations and support functions.

Major Duties and Responsibilities:

• Level 1/ 1.5 support, maintenance and resolution of hardware and software issues related to end-user desktops/laptops, servers, printers and other network issues within the campus.
• Provide training to users in the usage of systems and access to networks.
• Maintain and review IT documentation, covering infrastructure, inventory, service subscriptions and contracts.
• Provide input for annual IT requirements planning and budgeting.
• Analyse, and evaluate system and users’ requirements and make recommendations for IT upgrades.
• Proactively identify acquisition opportunities of new innovation initiatives in line with the strategic objectives of the school.
• Occasionally standby for events and exams after office hours upon request.
• Undertake any other related assignment that may be given by the manager and/or his/her designate.

Requirements

• Diploma in Information Technology
• Good understanding of Google Workspace ecosystem and Microsoft Office.
• Familiarity with various products which include Chromebooks, Macbooks, iMacs and Apple TV, Chromecast etc.
• Ability to diagnose and troubleshoot basic technical issues.
• Ability to support PCs/Printers/Projectors/IT Peripherals Setup and Maintenance.
• Good interpersonal skills and a team player.
• Strong communication skills with all team members.
• Attention to detail and focus.

Work Schedule

Mon-Fri, 8 am to 5 pm

Note: Company transport offers pick-up and drop-off services at Queenstown MRT station.