Main Duties and Key Responsibilities:
- Handle sales of weddings, social events, seminars and meetings, and assist in soliciting new business to maximize Club revenue.
- Identify, pursue and generate new clientele.
- Assist with menu planning in response to guest needs and maintain close contact with active accounts to promote repeat business.
- Liaise with other departments to ensure smooth execution of banquet events.
- Attend operations meetings and collaborate with key departments.
- Assist in developing wedding and social event packages and promotions.
- Source and coordinate with vendors to support event requirements.
- Coordinate events on the actual day and conduct pre- and post-event checks.
- Address unexpected issues that arise during events and execute service recovery as required.
- Assist in planning and executing wedding shows and marketing initiatives.
- Prepare BEOs, and manage enquiries, bookings, and confirmations.
- Conduct site inspections for new and potential clients.
- Prepare weekly catering forecasts, monthly forecasting reports, and monthly catering, rooms and commission reports.
- Monitor costs and support budgeting processes.
- Participate in biannual competitor survey and analysis.
- Assist with other administrative duties (menu and signage printing, carpark coupons, etc.) as and when required.
Requirements:
- Degree / Diploma with 2 years of relevant experience in the hospitality and/or catering industry.
- Should possess strong analytical and interpersonal qualities.
- Able to multitask and work within tight deadlines with good organizational skills.
- Excellent verbal and written communication skills.
- Self-motivated, resourceful and proactive.