Retail Operations Associate

About Us

ECHOMARKETING SG PTE. LTD. operates both offline and online channels under Daily&Co, bringing popular Korean lifestyle, wellness, and beauty brands to Singapore. Our portfolio includes Mongze, Klug, andar, Titad, and Mixsoon.

At EchoMarketing SG, we are passionate about introducing innovative, high-quality Korean products that customers love, creating engaging in-store and online experiences. With stores at Marina Square, Takashimaya, and Vivocity, and a growing e-commerce presence, we aim to continue expanding our footprint in Singapore.

Join us and be part of a dynamic team shaping the Korean lifestyle and beauty scene in Singapore!

Responsibilities

1. POS (Shopify) Management

• Regularly update the Shopify POS system to reflect new promotions, discounts, or product listings.
• Reconcile daily sales reports with the POS system to ensure accuracy.

2. Stock Management

• Ensure timely restocking of promotional and high-demand items.

3. Staff Training

• Train staff to develop a deep understanding of the brand and products, enabling them to engage with customers naturally and effectively.

4. Daily Briefings

• Share important updates on promotions, new arrivals, or operational changes with the team at the start of each shift.

5. Store Events & Visual Merchandising

• Develop and execute in-store promotions, discounts, or events aligned with seasonal themes or special occasions to drive foot traffic and boost sales.
• Design and implement store layouts and displays based on seasonal trends or upcoming events to enhance customer engagement.

Requirements

• Experience in managing e-commerce platforms (Shopify) is preferred.
• Proven ability to manage, optimize, and maintain product listings and inventory across both online and offline channels.
• Strong interpersonal and communication skills to collaborate effectively with both internal teams and external partners.
• Attention to detail and a responsible attitude toward inventory management, ensuring cross-channel consistency.
• Proficiency in Microsoft Office and e-commerce platforms, including Shopify, point-of-sale systems.

Benefits and Perks

• 20% Employee discount on all products
• 14 days annual leave
• Training and development opportunities