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Restaurant Customer Service Executive [5.5 Days]

ROSWELL ENTERPRISE PTE. LTD.

Part Time, Permanent, Full Time Islandwide $3000 - $4000

Posted: December 07, 2025

Job Description

Greenwood Fish Market

📍Bukit Timah: 34 Greenwood Ave, S289236

📍Quayside Isle: 31 Ocean Way #01-02 to 05, S098375


Key Responsibilities:

  • Greeting guests as they arrive at the restaurant and seating them at their table
  • Managing the restaurant's reservation system and taking phone calls to book tables
  • Ensuring that the dining room is clean and well-presented at all times, with all tables set and ready for guests
  • Managing the flow of guests in and out of the restaurant, ensuring that waitstaff can provide efficient service
  • Assisting with the management of the restaurant's waitlist, communicating wait times to guests
  • Assisting with general restaurant operations as needed, including bussing tables and assisting with cleaning and sanitising

Requirements:

  • 1+ years of experience as a Hostess or similar role in a fast-paced restaurant environment
  • Excellent interpersonal and communication skills, with the ability to provide warm and friendly service to guests
  • Ability to multitask and prioritise tasks in a fast-paced environment, with strong attention to detail
  • A friendly and professional demeanour, with the ability to remain calm and composed in a busy restaurant environment
  • Basic computer skills, with experience using reservation systems and basic Microsoft Office programs
  • Flexibility to work a variety of shifts, including weekends and evenings in Quayside Isle, Sentosa

Benefits For Confirmed Staff:

  • Incentive Scheme: 4%, 8%, 12% if sales targets are met
  • Staff Meals: Free meals provided during shift
  • Night Transport: Taxi claims available for exceptionally late days
  • Top Seller Award: Incentives for the highest earner of each month from every outlet
  • Wellbeing Benefits: Medical claims included
  • Annual Leave: From 7 days onwards (negotiable on case to case basis)
  • Confirmation Adjustment: Pay adjustment upon confirmation from 5% onwards
  • Sentosa Entry Pass: Annual Sentosa islander pass provided for subsidised transport and free entry (for our Sentosa team)
  • Career Progression: Career path personalisations and growth opportunities
  • Staff Discount: 30% off the entire bill for staff when they dine in with us during their birthday (up to a max of 4 pax)

How to Apply

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