Lead Counsellor

COMPANY DESCRIPTION

Montfort Care is a vibrant workplace with a supportive culture where collaboration and camaraderie thrive. Our teams are highly cooperative, and colleagues genuinely care for each other. We celebrate diversity and innovation, united by our three core values: Dare to be Different, Teamwork, and CHIONG!

Expect a dynamic and fast-paced environment, as we are in an exciting phase of growth. Success here requires adaptability, agility, and the ability to navigate complexity. Our people stay with us because they find a strong sense of purpose and community, enjoying the opportunity to make a tangible difference in people's lives.

We offer a flexible work environment that values the importance of personal and professional growth. With plenty of opportunities for continuous learning and development, Montfort Care is an ideal place for those who want to grow their careers while contributing to meaningful change.

Join us to be part of an amazing team that's dedicated to making a difference and having fun while doing that!

RESPONSIBILITIES

The Lead Counsellor is a senior clinical role within Montfort Care Integrated Family Service (IFS), supporting the Director, IFS in ensuring quality, client-centred practice across the Family Service and Protection pillars.

Within the FAM Programme, the incumbent provides direct counselling to couples in early-risk marriages, including minor and transnational couples, as well as couples experiencing marital conflict or divorce. The role ensures that therapeutic interventions are ethical, evidence-informed, and aligned with ministry guidelines.

At the service level, the Lead Counsellor provides clinical leadership and practice oversight through:

• Practice Standards & Compliance: Monitoring casework and counselling practices to ensure adherence to ministry requirements, professional standards, and organisational policies; supporting audits and quality assurance processes.
• Clinical Supervision & Practice Development: Providing supervision and guidance to counsellors and social work staff; strengthening practice capabilities and promoting reflective, evidence-informed interventions.

The Lead Counsellor serves as a key clinical resource within IFS, contributing to service improvement, programme development, and the overall strengthening of professional practice standards.

Clinical Leadership & Practice Oversight

• Provide clinical supervision to FAM counsellors and offer practice guidance across IFS where required.
• Ensure adherence to professional, ethical, and ministry-mandated standards (e.g. SAC, SASW, SPS, MSF guidelines).
• Conduct case consultations and reviews for complex or high-risk cases, including family violence and child protection concerns.
• Guide intervention planning to ensure safe, effective, and evidence-informed practice.

Direct Clinical Services

• Provide counselling for early-risk marriages (including minor and transnational couples), marital conflict, divorce, and family-related concerns.
• Conduct risk assessments and develop appropriate intervention plans.
• Facilitate groupwork and therapeutic programmes where relevant.
• Maintain timely and accurate documentation in line with agency and MSF requirements.

Service Development & Quality Assurance

• Support the development and refinement of FAM services and clinical frameworks within IFS.
• Monitor service quality and client outcomes to ensure compliance with funding and reporting requirements.
• Contribute to audits, reviews, and quality improvement initiatives.

Stakeholder Engagement

• Represent the service at inter-agency platforms and case conferences.
• Build collaborative partnerships with MSF and community stakeholders to support client care and service integration.

Team Development

• Mentor and coach counsellors to strengthen clinical competencies.
• Support capability building and foster a culture of reflective and ethical practice.

QUALIFICATIONS

• At least a Graduate Diploma or Master's degree in counselling or social work.
• A registered member with Singapore Association for Counselling or a registered social worker with Singapore Social Work Accreditation and Advisory Board;
• Certificate in supervision for social services (intermediate)

OTHER INFORMATION

Relevant Experience

• Minimum 10 years in the social service sector, including 5 years as a senior counsellor or social worker.
• Minimum 5 years providing clinical supervision; and
• Post graduate training and/or research experience would be an advantage

Competencies

• Strong clinical assessment and intervention skills.
• Knowledge of Singapore's social service landscape and regulatory framework.
• Ability to manage complex, high-conflict and high-risk family cases.
• Leadership, coaching, and team development capability.
• Strong documentation and report-writing skills.
• Cultural sensitivity and understanding of diverse family systems in Singapore.

*Only shortlisted candidates will be notified.

Please note that your application will be sent to and reviewed by the direct employer - Montfort Care