Govt* Customer Service Agent (Live Chat / Call / Email)

Looking for a role where you can interact with people and make an impact? We’re hiring Customer Service Agents to support a government project.

• Pasir Panjang + Hybrid work arrangement
• 5 days a week [Need to work on certain weekend]
• Up to $2800 per month + Bonus
• Medical Coverage + Dental Benefits

What You’ll Be Doing:

• Assist customers through live chat, phone calls, and email
• Provide guidance on government services and enquiries
• Investigate and resolve customer issues following SOPs and knowledge base
• Escalate complex cases to the relevant teams when needed
• Ensure all enquiries are accurately logged and tracked in the system
• Deliver a professional and positive customer experience

Requirements:
Singaporean only
Comfortable working on PH / Weekend

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

Contact you about potential opportunities.

Delete personal data as it is not required at this application stage.

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Thong Jia Qian (Joyce) - R1981781

ScienTec Consulting Pte Ltd – 11C5781