Key Responsibilities
- Manage end-user device lifecycle, including receiving, provisioning, deployment, replacement, and decommissioning of laptops and related IT assets.
- Receive laptop stock deliveries, perform stock counts, record asset details, and ensure accurate inventory tracking and storage in accordance with asset management procedures.
- Support device deployment via automated or self-service lockers, including preparation, configuration, placement, and retrieval of devices.
- Coordinate and perform transportation of deployed laptops and IT assets between offices and designated locations.
- Administer endpoint and device management platforms to enforce device configuration, security, and compliance policies.
- Provide Level 2 support for device-related incidents and service requests, including troubleshooting of hardware, operating system, and connectivity issues.
- Maintain up-to-date documentation, asset records, and deployment logs to support audits and governance requirements.
- Coordinate with vendors and internal stakeholders on repairs, replacements, and warranty matters.
Requirements
- Diploma or Degree in Information Technology, Computer Science, or related discipline.
- Experience in device management, asset management, or IT operations in an enterprise or public sector environment.
- Familiarity with MacOS operating systems and endpoint management tools.
- Ability to handle physical asset operations, including lifting, storage, and transportation of IT equipment.
- Strong attention to detail, record-keeping skills, and ability to work in a process-driven environment.
Interested candidates may apply via email to [email protected](indicating Job ID J63894 for faster processing). All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.
Coen Tay Zhi Xuan (R1989334)
ScienTec Consulting Pte Ltd (ScienTec Personnel) -11C5781