Customer Care and Administrative Officer

1-Year Contract (Extendable) | $2580/month

📍 Central Location

🕘 Monday – Friday | Office Hours

About the Role

You will support counter operations, manage customer enquiries, and assist with document verification and administrative tasks to ensure smooth and accurate daily operations.

Key Responsibilities

• Assist with front counter operations and provide support on general enquiries, escalating matters when necessary.
• Provide professional customer service to walk-in clients and respond to enquiries via email.
• Guide customers through online procedures.
• Manage and resolve enquiries 
• Review and verify documents to ensure compliance 
• Carry out administrative tasks including data entry and maintain accurate records 
• Assist with ad-hoc duties to support daily operations

Requirements

• Minimum Diploma in any discipline

• Prior experience in customer service or administrative roles is an advantage

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Joyce Loi Xin Yi – R22108473

ScienTec Consulting Pte Ltd - 11C5781