Business Analyst

Period: 11 months
Salary: $3450
Location: Pasir Panjang
Hours: 8.30am to 6.00pm, Monday to Thursday; 8.30am to 5.30pm, Friday

• Requirements Gathering: Review existing documentation, system architecture and workflows, document user stories and technical requirements
• Project Management Support: Collaborate with project manager to govern project management activities, including monitoring project progress, tracking milestones, and managing changes to scope and schedule as necessary.
• Business Analysis Assistance: Assist business analyst for conducting requirements gathering workshops and user acceptance testing sessions with users.
• Operational Support (for current BAU): Manage daily operations for production issues, service requests, and other operational matters, including managing escalations and removing impediments as required.
• Vendor Performance Monitoring (for current BAU): Monitor vendor performance for issue resolution and propose areas of improvement for operational efficiency, ensuring that vendor services align with contractual obligations.
• Ad-hoc Assignments: Undertake ad-hoc tasks/assignments as required.

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Chee Yung Chen (Zack) - R23112910
ScienTec Consulting Pte Ltd – 11C5781