Application Support Analyst

We are looking for a detail-oriented Application Support Analyst to join our team and ensure the smooth operation of business systems. In this role, you will play a key part in maintaining system stability, supporting business users, and resolving application-related issues in a timely and efficient manner.

Why You’ll Love Working Here

• Up to $5,500
• High Visibility & Cross-Team Collaboration
• Exposure to system architecture, incident management best practices, and application

Key Responsibilities

• Provide day-to-day support for live applications and systems, ensuring operational stability and service continuity
• Manage incidents from identification through resolution, including root cause analysis and tracking
• Track and follow up on system defects, coordinating with internal teams and external vendors to ensure timely fixes
• Ensure adherence to incident management best practices and contribute to maintaining high service quality
• Identify recurring issues and recommend improvements or preventive measures to enhance system reliability

Requirements

• Prior experience in application support, IT operations, or a related role
• Basic to intermediate SQL skills for querying and troubleshooting data-related issues
• Familiarity with common interfacing challenges (e.g., APIs, batch jobs, integration points)
• Strong understanding of incident management and service request processes

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data as it is not required at this application stage.

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Elias Yeo (Outsourcing Team)
ScienTec Consulting Pte Ltd - 11C5781