F&B Operations Manager (French Restaurant)

Primary Responsibilities

• Leadership & Philosophy: Direct and implement a service and management philosophy to guide team members, ensuring restaurant operations align with high standards and culture.
• Service Excellence: Develop and maintain F&B service processes and standards that create memorable guest experiences, ensuring consistent operations, high service quality, and attention to detail, while upholding the service standards.
• Business Strategy & Revenue Growth: Develop business and financial plans to generate revenue, stay aware of market trends and competitors, and identify new business opportunities.
• Team Development & Training: Ensure team members fulfill training needs, meet service standards, and drive team growth, while enforcing staff motivation, professionalism, and punctuality.
• Wine Service & Beverage Management: Provide expert wine service, including wine pairings recommendations and decanting, and drive wine list development, while controlling beverage cost, inventories, and breakage.
• Operational Control: Oversee daily restaurant operations, including mise en place, setup standards, cleanliness, and maintenance, while controlling guest bookings, back office work, and staff scheduling.
• Financial Management: Review overall restaurant performance, check monthly P&L reports, and strive to achieve financial targets, while working on budget and promotion plans.

Requirements

• Experience:At least 3 years of experience in a managerial role, preferably in a 5-star hotel or fine dining restaurant. Fine dining experience, preferably with French cuisine at Michelin Star or Forbes standards. Proven experience with restaurant openings and operational setup is a plus.
• Education/Certificates: Diploma in Food & Beverage/Hospitality management and WSET Level 4 Diploma in Wines or Sommelier certification (or equivalent).
• Skills: Strong leadership, excellent communication and interpersonal skills, well-organized, creative, and proficient in computer systems, reservations systems, POS systems, and Microsoft Office, with advanced knowledge of beverages.