Admin Officer (Public Agency, 1 year)

• Up to $3,200 per month
• Redhill MRT
• Mon - Fri, office hours
• 3-month contract, renewal for another 9 months

Responsibilities:

• Provide administrative support for a Counselling Programme, including registration processing and case coordination.
• Validate attendance and update system records.
• Process and verify online registrations daily via the portal, including follow-ups on incomplete submissions.
• Liaise with partner agencies, handling enquiries, agency changes, extensions, case status updates, and technical support for the portal.
• Respond to public enquiries on programme-related queries and clarifications.
• Provide ad-hoc frontline registry support when required, including client screening and answering court process FAQs.

Requirements:

• Possesses a Diploma with 2 years of experience in Administration and Customer Service.
• Good communication and writing skills; proficient in English.
• Organised with good time management skills.

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Goh Yi Min, Mai - R22104617
ScienTec Consulting Pte Ltd - 11C5781